We expressed our frustration and the sales team were surprised as well and sent communications from the manager of the hub to the sales district (I think this is what they were called)? The sales district ultimately came back with an offer of $15k, which was not enough based on our son’s budget. We were very shocked and my son then did another quick online estimate, which came out to $17,500, which was still much higher than the $13,300. The appraisal came back at $13,300 (got dinged down $300 for a couple scratches, which was expected), but to our surprise this was nowhere near the $18,300 which we were offered last week (this offer expired on July 14th). In fact, another customer representative came by, asked if we were being helped and also offered to do the car appraisal while we were waiting for our salesperson. They were very understanding despite how busy they were and brought the car around for us to check out again as they were working through customers to get to us.

We arrived at the Sacramento hub, which was busy. They did this and dropped it off at the Sacramento hub.įast forward about a week, July 16 which was our new appointment date to trade-in our car and purchase the Corvette. In addition, we asked if they could drive the car up to Sacramento so we would not have to drive down to Oakland. As we live in the Sacramento area, I asked if we could reserve the car, to which they agreed and with a small fee of $250 we reserved the car. The Shift representative was excellent, and ultimately could not sell the car to us this day, because they needed to fix this issue before purchase. We drove down to take a test drive last Sunday (July 10th) and upon inspection observed the passenger side window did not go up after lowering it. We completed the online financing and received the estimate for trade-in at $18,300. The opportunity presented itself in Oakland, CA where he found a 2008 Corvette for sale. My son has been working to pay off his Subaru WRX, with the hope of trading it in to purchase his first Corvette. However, upon our third purchase things did not go well. Both transactions went very smoothly and professionally. Let me begin by stating our household has purchased 2 cars from SHIFT: 2017 Audi Q7 and a 2016 Subaru WRX. Once again, I would NEVER buy a car from them. This might be the most trash company I have ever dealt with. I waited at least 30 min longer and was hung up on. I asked if she could get the website fixed so I can view them on my dashboard and she put me on hold again. She said shed email them to me which is fine. Someone finally answered and i let them know I STILL dont have access to the warranties I bought ($5000 waste of money at this point). Lets make it better, I was on hold for 2.5 hours today (which prompted me finally writing this). I also still havent received the gift card they promised for the broken side mirror on delivery. It took less than 200 miles for the oil change light to come on. There was less than 1/16 of a gas tank in it when it arrived. Then they send me a photo and said if i had zoomed in far enough I would have seen it. I had an issue with the car when it arrived (dent they didnt disclose), it took 3 tries of waiting several hours to get ahold of someone to talk about it.

First off, they told me the car would be there in 3 days several times, it took 8 and was delivered at 9pm. They will be extremely eager and helpful up until the point that you sign off to give them money. I'd give them a negative score if possible.

Shift car sales sacramento